Training video 10 of 21 · Do
Inspections and concessions
Everyday checks on the shop floor, and decisions to use what isn't quite right.
2:11 · captions in English
Chapters
Transcript
Introduction
Inspections are the checks you make every day: goods coming in, product going out. Concessions are how you decide, properly and on the record, to use something that isn't quite right. We'll cover both in this video.
Checklists
Every inspection follows a checklist. Each check says what to look for, and, just as important, why it's there: a standard requirement, a customer's drawing, or a cause found in a past corrective action. A check without a reason tends to get skipped, so Doctilla asks for one.
Starting an inspection
To inspect, choose start an inspection, pick the checklist, and add the batch, delivery note or job it's for. On a tablet on the shop floor, it's big buttons and a camera.
Doing the checks
Here's this morning's final inspection, half done. For each check, tap pass, fail or not applicable, and add a note or a photo where it helps. The brush pile check doesn't apply to this version, so it's marked not applicable.
Completing it
When every check has an answer, complete the inspection. It's then final and can't be changed. Doctilla never decides whether the batch passed. It records what each check found and who did it. If a check failed, you can raise a nonconformity straight from it.
Inspection history
Completed inspections stay on the record, with who did them and when. They're good evidence for a factory production control audit, and they feed the right first time figure on your objectives.
Concessions
Sometimes material is slightly out of specification but still fit to use. Rather than a quiet word on the shop floor, ask for a concession. It says what's being allowed, why, how the risk is controlled, and exactly which batch it applies to, until when.
Approving a concession
It needs approval from people other than the person who asked. Dan, the technical manager, has already approved. Claire adds her reasoning and approves too. Each decision is recorded with the person's name and can't be changed afterwards.
Next
That's inspections and concessions. Next, we'll look after suppliers: approval, scoring, documents, and supplier corrective actions.
See Doctilla with your own processes
Book a 30-minute demo. We'll walk through the parts that matter to you, using a fully populated demonstration company, and answer anything you want to ask.