Features
Everything ISO 9001 asks for, connected
Twenty parts that work as one system. Each links to the others, keeps its own history, and leaves the decisions to a person.
Plan
Decide how the business works and what it's aiming for.
Process mapping
Your processes as a tree and a map, each with a living description and its own history.
Risks and opportunities
What could go wrong, what could go better, and what you're doing about each.
Objectives and KPIs
Quality objectives with measurable KPIs, trends and an honest view of progress.
Do
Run the work under control: people, suppliers, documents and checks.
Inspections and concessions
Everyday checks on the shop floor, and formal decisions to use what isn't quite right.
Suppliers
Approval, evaluations, certificates and supplier corrective actions in one register.
Training and competence
A competence matrix that shows who is competent in what, and when it lapses.
Documents
A register of controlled documents: what's current, who approved it, and when it's next reviewed.
Check
Find out whether it's working, and show it.
Internal audits
Plan the programme, run the audit, record findings, and lock the record when it's done.
Management review
Every input ISO 9001 asks for, filled from your own records, with minutes that stay final.
Programme, quality update and cost of quality
A plan for getting your system in shape, a monthly update for the team, and what poor quality costs.
Standards and requirements mapping
Map your evidence to the clauses of any standard or customer requirement you hold.
Improve
Deal with what went wrong so it doesn't happen again.
Nonconformities
A register of everything that went wrong, with the patterns and repeat issues made visible.
Corrective actions and 8D
The full 8D method, from containment to proof that the fix worked.
Actions and reminders
Every action from every source in one register, with reminders before anything slips.
Complaints and feedback
Log what customers tell you, deal with it properly, and count what it cost.
Across Doctilla
The parts that tie everything together.
Traceability
Follow the threads between your records, both ways.
Ask Doctilla
A conversation on every record, and one for the whole system, that proposes changes for you to confirm.
Dashboard, reports and branding
A dashboard of what needs attention, and reports and registers that carry your brand.
Product assurance
For manufacturers whose products carry performance claims.
Clause numbers refer to ISO 9001:2015 and are shown as a guide to where each part helps. Doctilla does not include the text of any standard.
See Doctilla with your own processes
Book a 30-minute demo. We'll walk through the parts that matter to you, using a fully populated demonstration company, and answer anything you want to ask.