Training video 20 of 21 · Product assurance
Product assurance
Every claim you make, the evidence behind it, and where it's published.
2:05 · captions in English
Chapters
Transcript
Introduction
In construction products, what you claim about a product has to be backed by evidence, and it has to stay backed when things change. Product assurance keeps every claim, the evidence behind it, and everywhere it's published, in one place. We'll follow Dan, Tresmere's technical manager.
Products and claims
Each product lists its claims: what it achieves, and what kind of claim it is, such as performance, safety or environmental. The status shows whether a claim is supported by evidence, needs evidence, or needs reviewing because something has changed.
A claim and its evidence
Open a claim to see the evidence behind it: here, the fire test report and the classification report. Each piece of evidence is held under version control, or recorded as a reference to something held elsewhere. Published shows every document the claim appears in, so you know what to update if it changes.
Reviewing claim support
Review claim support asks Doctilla to read each claim against the titles of its evidence and point out the ones worth a second look. It only raises questions. It never tells you a claim is fine, and anything it doesn't mention is simply not mentioned.
Importing a datasheet
For a new product, start from its datasheet. Upload the PDF and ask Doctilla's AI to find the claims it makes, each with the exact line it came from. Anything that looks like a claim you already hold is left unticked.
Draft claims
Every claim comes in as a draft, because a datasheet saying something isn't evidence that it's true. The datasheet itself is filed in Documents as a draft specification with a review date, linked to the product, ready for you to attach the evidence.
Next
That's product assurance. In the last video, we'll change a product, see what the change affects, and raise a technical review.
See Doctilla with your own processes
Book a 30-minute demo. We'll walk through the parts that matter to you, using a fully populated demonstration company, and answer anything you want to ask.